A live chat is among the ways of communication provided by some web hosting providers as a part of their support service. Determined by the company, the chat can be used for billing, pre-sales and/or tech support. This way of contact is quicker as compared to a support ticket and it will make it much less likely to misunderstand or misspell a word as compared to a phone call with a representative. What's more, when the issue that you have needs some time to be reviewed and dealt with, you are able to do something different at the same time rather than just waiting, like you'd have to do when you call. Also, you can take advantage of a live chat assistance service completely free as long as you have world wide web access even when your hosting provider is located in a different country and they do not have a local phone number that you can call.

Live Chat Support in Shared Website Hosting

We supply a live chat support service for all of the shared website hosting plans that we offer and we can assist you with almost everything in real time. If you do not have an account with our company yet, we're able to give you more information about the plans in order to help you to pick the most suitable package. If you are a current client, we will be able to assist you with any billing or general issue and also with numerous common tech issues, for example an email address setup in a desktop email client. When you cannot phone us for whatever reason or you are in some country where we do not have a local telephone number, our live chat is the best choice to get in touch with us. Needless to say, some problems need longer time to examine and test, which means that you'll need to open a ticket to our technicians, still, we are able to save you time and assist you with quite a lot of issues on the chat.